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Table of content

• INTRODUCTION TO MARKETING
    ✔ Objectives
    ✔ Introduction to Marketing Management
    ✔ Difference between Selling and Marketing
    ✔ Process of Marketing Management.
    ✔ Marketing Tasks.
    ✔ Scope of Marketing.
    ✔ Core Concept of Marketing.
    ✔ Demand Management in Marketing.
    ✔ Marketing Management Philosophies
    ✔ Production Concept.
    ✔ Product Concept.
    ✔ Selling Concept.
    ✔ Marketing Concept.
    ✔ Social Marketing Concept.
    ✔ Holistic Concept
    ✔ Marketing in Economic Development Process
    ✔ Marketing Environment.
• CONSUMER BEHAVIOUR & MARKET SEGMENTATION
    ✔ Identification of market
    ✔ Market Segmentation
    ✔ STP Approach
    ✔ Market Information System (MIS)
    ✔ Market Research
    ✔ Consumer Behaviour
    ✔ Demand Forecasting
• PRODUCT
    ✔ Product
    ✔ Product Classification.
    ✔ Product Strategies.
    ✔ New Product Development.
    ✔ Product Life Cycle and Marketing Mix.
    ✔ Branding Strategy
    ✔ Labeling Strategy
    ✔ Packaging Strategy
• PRICING ,DISTRIBUTION CHANNEL & PHYSICAL DISTRIBUTION
    ✔ Pricing Methods and Strategy.
    ✔ Distribution System
    ✔ Function of Wholesaler and Retailer
• PROMOTION
    ✔ Marketing Communication (IMC)
    ✔ Tools of Promotion
    ✔ Promotional Strategy
• RECENT DEVELOPMENT IN MARKETING
    ✔ Marketing of Services
    ✔ Rural Marketing
    ✔ International Marketing
    ✔ Digital Marketing
    ✔ Marketing through Social Channels
    ✔ Marketing
    ✔ Green Marketing

Table of content

• Marketing Management
    ✔ Definition and Overview
• Current Marketing Environment in India
    ✔ Economic Factors
    ✔ Socio-cultural Factors
    ✔ Technological Factors
    ✔ Political and Legal Factors
    ✔ Competitive Landscape
• Product Positioning
    ✔ Definition and Importance
    ✔ Strategies for Effective Positioning
    ✔ Case Studies
• Promotion Mix
    ✔ Advertising
    ✔ Public Relations
    ✔ Sales Promotion
    ✔ Personal Selling
    ✔ Digital Marketing
    ✔ Integrated Marketing Communication (IMC)
• Pricing
    ✔ Pricing Strategies
    ✔ Factors Influencing Pricing Decisions
    ✔ Pricing Models
    ✔ Price Elasticity of Demand
• Sales Forecasting
    ✔ Methods of Sales Forecasting
    ✔ Importance in Marketing Planning
    ✔ Challenges in Sales Forecasting
• Strategic Marketing Process
    ✔ Market Analysis
    ✔ Strategic Planning
    ✔ Implementation
    ✔ Control and Evaluation
• Dealing with Competition
    ✔ Competitive Analysis
    ✔ Competitive Advantage
    ✔ Strategies for Managing Competition
• Servicing Marketing
    ✔ Importance of Customer Service
    ✔ Customer Relationship Management (CRM)
    ✔ Service Quality
• Rural Marketing
    ✔ Characteristics of Rural Markets
    ✔ Challenges and Opportunities
    ✔ Strategies for Successful Rural Marketing

Table of content

• Consumer Behavior
    ✔ Introduction
    ✔ Definition of Consumer Behavior
    ✔ Managerial and Consumer Perspective on Consumer Behaviour
    ✔ Consumer Rights and Social Responsibility
    ✔ Trends in Consumer Behaviour
    ✔ Application of Consumer Behaviour in Marketing
    ✔ Summary
    ✔ Additional Reading
    ✔ Self-Assessment Questions
• Nature of Consumer Behaviour
    ✔ Introduction
    ✔ Nature of Consumer Behaviour
    ✔ Concept and Need for Studying Consumer Behaviour
    ✔ Importance of Consumer Behaviour
    ✔ Consumer Behaviour and Marketing Management
    ✔ Consumer Behaviour and Market Segmentation
    ✔ Criteria and Strategies for Market Segmentation
• Consumer Research
    ✔ Introduction
    ✔ History of Consumer Research
    ✔ The Value of Consumer Research
    ✔ Consumer Research Process
    ✔ Summary
• Psychographic Analysis
    ✔ Introduction
    ✔ Meaning of Consumer Psychographic Inventory
    ✔ Constructing a Psychographic Inventory
    ✔ Psychographic Segmentation
    ✔ Application of Psychographic Analysis
    ✔ Summary
• Consumer Attitude
    ✔ Introduction
    ✔ Definition and Meaning of Consumer Attitude
    ✔ Nature and Components of Attitudes
    ✔ Factors Involved in the Formation of Attitudes
    ✔ Theories of Attitudes
    ✔ Models of Attitude
    ✔ Measurement of Attitudes
• Social Class
    ✔ Introduction
    ✔ Definition and Meaning of Social Class
    ✔ Measurement of Social Class
    ✔ Characteristics Features of Social Class
    ✔ Lifestyle Profiles of the Social Class
    ✔ Summary
• Culture and Consumer Behavior
    ✔ Introduction
    ✔ Characteristics of Culture
    ✔ Cultural Influence
    ✔ Cultural Value and Consumer Behaviour
    ✔ Culture and Product
    ✔ Social Implication of Culture

Table of content

• THE STRUCTURAL ANALYSIS OF INDUSTRIES
    ✔ Structural Determinants of the Intensity of Competition
    ✔ Structural Analysis and Competitive Strategy
    ✔ Structural Analysis and lndustry Definition
• GENERIC COMPETITIVE STRATEGIES
    ✔ Three Generic Strategies
    ✔ Stuck in the Middle
    ✔ Risks of the Generic Strategies
• A FRAMEWORK FOR COMPETITOR ANALYSIS
    ✔ The Components of Competitor Analysis
    ✔ Putting the Four Components Together-The Competitor Response Profile
    ✔ Competitor Analysis and Industry Forecasting
    ✔ The Need for a Competitor Intelligence System
• MARKET SIGNALS
    ✔ Types of Market Signals
    ✔ The Use of History in Identifying Signals
    ✔ Can Attention to Market Signals Be a Distraction?
• COMPETITIVE MOVES
    ✔ lndustry Instability: The Likelihood of Competitive Warfare
    ✔ CompetitiveMoves
    ✔ Commitment
    ✔ Focal Points
    ✔ A Note on Information and Secrecy
• STRATEGY TOWARD BUYERS AND SUPPLIERS
    ✔ Buyer Selection
    ✔ Purchasing Strategy
• STRUCTURAL ANALYSIS WITHIN INDUSTRIES
    ✔ Dimensions of Competitive Strategy
    ✔ Strategic Groups
    ✔ Strategic Groups and a Firm’s Profitability
    ✔ Implications for Formulation of Strategy
    ✔ The Strategic Group Map as an Analytical Tool
• INDUSTRY EVOLUTION
    ✔ Basic Concepts in lndustry Evolution
    ✔ Evolutionary Processes
    ✔ Key Relationships in lndustry Evolution
• COMPETITIVE STRATEGY IN FRAGMENTED INDUSTRIES
    ✔ What Makes an lndustry Fragmented?
    ✔ Overcoming Fragmentation
    ✔ Coping with Fragmentation
    ✔ Potential Strategic Traps
    ✔ Formulating Strategy
• COMPETITIVE STRATEGY IN EMERGING INDUSTRIES
    ✔ The Structural Environment
    ✔ Problems Constraining lndustry Development
    ✔ Early and Late Markets
    ✔ Strategic Choices
    ✔ Techniques for Forecasting
    ✔ Which Emerging lndustries to Enter
• THE TRANSITION TO INDUSTRY MATURITY
    ✔ Industry Change during Transition
    ✔ Some Strategic Implications of Transition
    ✔ Strategic Pitfalls in Transition
    ✔ Organizational Implications of Maturity
    ✔ lndustry Transition and the General Manager
• COMPETITIVE STRATEGY IN DECLINING INDUSTRIES
    ✔ Structural Determinants of Competition in Decline
    ✔ Strategic Alternatives in Decline
    ✔ Choosing a Strategy for Decline
    ✔ Pitfalls in Decline
    ✔ Preparing for Decline
• COMPETITION IN GLOBAL INDUSTRIES
    ✔ Sources and Impediments to Global Competition
    ✔ Evolution to Global lndustries
    ✔ Competition in Global lndustries
    ✔ Strategic Alternatives in Global lndustries
    ✔ Trends Affecting Global Competition
• THE STRATEGIC ANALYSIS OF VERTICAL INTEGRATION 300
    ✔ Strategic Benefits and Costs of Vertical lntegration
    ✔ Particular Strategic Issues in Forward lntegration
    ✔ Particular Strategic Issues in Backward lntegration
    ✔ Long-Term Contracts and the Economics of Information
    ✔ Illusions in Vertical lntegration Decisions
• CAPACITY EXPANSION
    ✔ Elements of the Capacity Expansion Decision
    ✔ Causes of Overbuilding Capacity
    ✔ Preemptive Strategies
• ENTRY INTO NEW BUSINESSES
    ✔ Entry through Internal Development
    ✔ Entry through Acquisition
    ✔ Sequenced Entry

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