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Table of content

• Who’s Driving Your Company?
    ✔ Introduction
    ✔ Technology-Driven: Take My Road
    ✔ Sales-Driven: A Cruising Taxi
    ✔ Market-Driven: Driven to Success
    ✔ Summary
• Product Management Team
    ✔ Introduction
    ✔ Your Role
    ✔ Jack of All Roles, Master of None
    ✔ Breaking It Down
    ✔ Roles and Goals
    ✔ Blackblot Product Management Team Model
    ✔ Odd Couple(s)
    ✔ Roles and Activities
    ✔ Solution
    ✔ Summary
• Product Definition Team
    ✔ Introduction
    ✔ Key Concepts
    ✔ Market Requirements
    ✔ Blackblot Product Frames Model
    ✔ Product Definition Foundation Documents
    ✔ Blackblot Product Definition Team Model
    ✔ Product Delivery Process
    ✔ Conclusion
• Crafting Market Requirements
    ✔ Introduction
    ✔ Voice of the Customer
    ✔ Market Requirements Document
    ✔ Blackblot Procedural Requirements Management Model
    ✔ Directive
    ✔ Constraints
    ✔ Rationales and Sources
    ✔ Presentment Modes
    ✔ Whole Picture
    ✔ Verifying Wholeness
    ✔ Market Requirements and Engineering
    ✔ Market Requirements Database
    ✔ Summary
• Concept of Marketing
    ✔ Introduction
    ✔ Business Domains
    ✔ Marketing Domain
    ✔ Marketing Domain Disciplines
    ✔ Blackblot Marketing Model
    ✔ Product Marketing Methods
    ✔ Corporate Marketing Methods
    ✔ Marketing Communications Methods
    ✔ Corporate Organizational Structures
    ✔ Marketing and Strategies
    ✔ Marketing and Plans
    ✔ Summary
• Value-Marketing Model
    ✔ Introduction
    ✔ Value Concept
    ✔ Value Formula Scale
    ✔ Value Concept Application
    ✔ Internal Value Marketing Dynamics
    ✔ External Value Marketing Dynamics
    ✔ Creating Superior Perceived Value
    ✔ Product Marketing Messages
    ✔ Value Messages’ Foundational Knowledge
    ✔ PMTK Market Messaging Model
    ✔ PMTK Marketing Messages Model and Plan
    ✔ Summary
• Extending Product Life Cycle Stages
    ✔ Introduction
    ✔ Product Life Cycle Model Assumptions
    ✔ Product Life Cycle Model Stages
    ✔ Reasons for Extending the PLC
    ✔ Strategies for Extending the PLC
    ✔ Product Planning Strategies for Extending the PLC
    ✔ Product Marketing Strategies for Extending the PLC
    ✔ Strategy Application within the PLC Model
    ✔ Limitations of the PLC Model
    ✔ Benefits of the PLC Model
    ✔ Conclusion
• Product Management Glossary
    ✔ Product Management Terms and Definitions
    ✔ Product Management Glossary Description
• PMTK Introduction
    ✔ PMTK Index
    ✔ PMTK Overview
    ✔ PMTK Synopsis
    ✔ PMTK Background
    ✔ PMTK Scope
    ✔ PMTK Use Convention
• PMTK Models
    ✔ PMTK Core Models
    ✔ PMTK Action Model
    ✔ PMTK Flow Model
    ✔ PMTK Task Model
    ✔ PMTK Support Models
    ✔ PMTK Action-Team Model
    ✔ PMTK MVP Model
    ✔ PMTK PRM Model
    ✔ PMTK Problem Echelon Model
    ✔ PMTK Product Tree Model
    ✔ PMTK Concept Models
    ✔ Blackblot Product Management Team Model
    ✔ Blackblot Product Definition Team Model
    ✔ Blackblot Product Frames Model
    ✔ Blackblot Marketing Model
• PMTK Templates
    ✔ Product Planning
    ✔ PRM Market Requirements Document (MRD) –  Template V. 4.0
    ✔ PRM Product Requirements Document (PRD) –  Template V. 4.0
    ✔ PMTK Market Requirements Document (MRD) –  Template V. 4.0
    ✔ Use Cases – Template V. 4.0
    ✔ Product Roadmap – Template V. 4.0
    ✔ MVP Pricing Model – Template V. 4.0
    ✔ Win/Loss Analysis Questionnaire – Template V. 4.0
    ✔ Win/Loss Analysis Report – Template V. 4.0
    ✔ Customer Visit – Guidelines V. 4.0
    ✔ Product Marketing
    ✔ Business Case – Template V. 4.0
    ✔ Competitor Analysis – Template V. 4.0
    ✔ Product Comparison – Template V. 4.0
    ✔ Corporate Mission – Template V. 4.0
    ✔ Product Positioning – Template V. 4.0
    ✔ Sales Axioms – Template V. 4.0
    ✔ Problem/Solution/Feature/Benefit – Template V. 4.0
    ✔ Unique Selling Proposition – Template V. 4.0
    ✔ Market Plan – Template V. 4.0
    ✔ Company Profile – Template V. 4.0
    ✔ Product Backgrounder – Template V. 4.0
    ✔ Collateral Matrix – Guidelines V. 4.0
    ✔ Press Release Questionnaire – Template V. 4.0
    ✔ Lead Generation – Template V. 4.
    ✔ Process Efficiency
    ✔ Meeting Rules – Guidelines V. 4.0
    ✔ Management by Objectives (MBO) –  Guidelines V. 4.0
    ✔ Decision Making – Guidelines V. 4.0
    ✔ Deliverable Sign-Off – Guidelines V. 4.0
    ✔ Generic Document – Template V. 4.0
    ✔ Bundle Book – Guidelines V. 4.0
    ✔ Gap Analysis – Template V. 4.0
    ✔ Performance Review – Template V. 4.0
    ✔ PMTK Personnel Management
    ✔ Curriculum Vitae – Template V. 4.0
    ✔ Professional Development Plan – Template V. 4.0
    ✔ PMTK Role Descriptions – Guidelines V. 4.0
    ✔ PMTK Job Description – Template V. 4.0
    ✔ PMTK Interview Process – Guidelines V. 4.0
    ✔ PMTK Implementation
    ✔ PMTK Implementation Plan – Template V4.0

Table of content

✔ Behind Every Great Product 5
✔ Technology-Powered Products and Services
✔ Startups: Getting to Product/Marketing Fit
✔ Growth-Stage Companies: Scaling to Success
✔ Enterprise Companies: Consistent Product Innovation
✔ The Root Causes of Failed Product Efforts
✔ Beyond Lean and Agile
✔ Key Concepts
✔ Principles of Strong Product Teams
✔ The Product Manager
✔ The Product Designer
✔ The Engineers
✔ Product Marketing Managers
✔ The Supporting Roles
✔ Profile: Jane Manning of Google PEOPLE @ SCALE 7
✔ The Role of Leadership
✔ The Head of Product Role  
✔ The Head of Technology Role  
✔ The Delivery Manager Role  
✔ Principles of Structuring Product Teams  
✔ Profile: Lea Hickman of Adobe
✔ The Problems with Product Roadmaps
✔ The Alternative to Roadmaps
✔ Product Vision and Product Strategy
✔ Principles of Product Vision
✔ Principles of Product Strategy
✔ Product Principles  
✔ The OKR Technique
✔ Product Team Objectives
✔ Product Objectives @ Scale
✔ Product Evangelism
✔ Profile: Alex Pressland of the BBC
✔ Principles of Product Discovery  
✔ Discovery Techniques Overview
✔ Opportunity Assessment Technique  
✔ Customer Letter Technique
✔ Startup Canvas Technique  
✔ Story Map Technique
✔ Customer Discovery Program
✔ Profile: Martina Lauchengco of Microsoft
✔ Customer Interviews
✔ Concierge Test Technique  
✔ The Power of Customer Misbehavior
✔ Hack Days
✔ Principles of Prototypes
✔ Feasibility Prototype Technique
✔ User Prototype Technique
✔ Live-Data Prototype Technique
✔ Hybrid Prototype Technique  
✔ Testing Usability
✔ Testing Value
✔ Demand Testing Techniques
✔ Qualitative Value Testing Techniques
✔ Quantitative Value Testing Techniques
✔ Testing Feasibility
✔ Testing Business Viability
✔ Profile: Kate Arnold of Netflix
✔ Discovery Sprint Technique
✔ Pilot Team Technique
✔ Weaning an Organization Off Roadmaps
✔ Managing Stakeholders
✔ Communicating Product Learnings
✔ Profile: Camille Hearst of Apple
✔ Good Product Team/Bad Product Team
✔ Top Reasons for Loss of Innovation
✔ Top Reasons for Loss of Velocity
✔ Establishing a Strong Product Culture

Table of content

• INTRODUCTION
• FINDING PRACTICE PARTNERS AND BONUS RESOURCES
    ✔ Find PM Practice Partners
    ✔ Interview Evaluation Sheets
    ✔ PM Interview Cheat Sheet
    ✔ Two-Week PM Interview Plan
    ✔ Common assumptions to know and memorize
• STUDY GUIDES FOR COVETED TECH FIRMS
    ✔ 30-Day Google PM Study Guide
    ✔ 30-Day Facebook PM Study Guide
    ✔ 36-Day Amazon PM Study Guide
• ABBREVIATIONS, TERMS AND CONCEPTS
    ✔ Abbreviations
    ✔ Terms and Concepts
• FREQUENTLY ASKED QUESTIONS
• ANALYTICS: ESTIMATION
    ✔ Cars in Seattle
    ✔ Gmail Costs
    ✔ Revenue from YouTube Red
    ✔ Storing Google Maps
    ✔ How Many G Suite Users
    ✔ Google Buses
    ✔ Gmail Ads Revenue
    ✔ Potential Users in Ireland
    ✔ Dropbox in Paris
    ✔ Amazon Echo Partnership
    ✔ Facebook’s Ad Revenue
    ✔ Product Management Interview Cook Book
    ✔ Kinect Sports
    ✔ Apple and Lyft Partnership
    ✔ NYC Uber Driver
    ✔ Uber Drivers
    ✔ Cab Ads for the Burrito Shop
    ✔ Driverless Car Purchases 2020
    ✔ College Campus Bandwidth
    ✔ Planes in the Air
    ✔ Monthly Reviews on Yelp
• ANALYTICS: DATA SCIENCE
    ✔ Tying Strings
    ✔ University Acceptance Rate
    ✔ Ladder of N Steps
    ✔ Counting Handshakes
    ✔ Weighing 27 Balls
• ANALYTICS: PRICING NEW PRODUCTS
    ✔ Google Driverless Car Pricing
    ✔ Pricing UberX
    ✔ Google and Teleportation
• ANALYTICS: PRICING EXISTING PRODUCTS
    ✔ Kindle Pricing at Target
    ✔ AWS Price Reduction.
• ANALYTICS: ROI
    ✔ Kindle Pricing Error
    ✔ Apple iPhone LTV
• PRODUCT DESIGN: CUSTOMER JOURNEY MAP EXERCISES
    ✔ Expedia Journey
    ✔ Airbnb Journey
    ✔ Job Search Journey
    ✔ Home Improvement Journey
    ✔ Customer Service Journey
    ✔ Online Course Journey
    ✔ UX Candidate Recruiting
• PRODUCT DESIGN: PAIN POINT EXERCISES
    ✔ Child’s 1st Birthday Party
    ✔ Best Handyman
    ✔ Job Search Pain Points
    ✔ Product Management Interview Cook Book
    ✔ Finding Someone to Do Taxes
• PRODUCT DESIGN: BRAINSTORM EXERCISES
    ✔ Validating the Newsfeed
    ✔ Internet Car
    ✔ Voice-User Interface for Job Search
    ✔ Mood API
    ✔ Relatable Review
    ✔ Image Search for Recruiting
    ✔ Restaurant Hours
    ✔ Better Phone Batteries
    ✔ Traffic Cones
• PRODUCT DESIGN: PUTTING IT TOGETHER
    ✔ People You May Know
    ✔ Design In-Game Store Menus
    ✔ Amazon Home & Lighting
    ✔ Adding to Amazon Prime
    ✔ Recommendation Algorithm for Amazon Video
    ✔ Changing Amazon Prime
    ✔ Improving Facebook Login
    ✔ Instagram UX
    ✔ Bing’s Salesperson Use Case
    ✔ Improve Facebook for the Web
    ✔ Improve Facebook Mobile
    ✔ Improving Pinterest
    ✔ Improving Amazon
    ✔ Improving Dropbox
    ✔ Improving Google Play Store
    ✔ Improving Google Hangouts
    ✔ Monetizing Google Maps
    ✔ Disney Experience with Your Phone
    ✔ Mobile App Design for Nest
    ✔ Local Service Recommendation Engine
    ✔ Lego
    ✔ Better Starbucks
    ✔ Favorite Product
    ✔ Favorite Website
    ✔ Car for the Blind
    ✔ Phone for the Deaf
    ✔ ATM for the Elderly
    ✔ Physical Product
    ✔ Product Management Interview Cook Book
• METRICS: BRAINSTORMING EXERCISES
    ✔ Metrics for eCommerce
    ✔ Metrics for Two-sided Marketplaces
    ✔ Metrics for SaaS
    ✔ Metrics for Mobile Apps
    ✔ Metrics for Publishers
    ✔ Metrics for User-Generated Content Website
    ✔ Metrics for Support Tickets
    ✔ Uber KPIs
• METRICS: PRIORITIZATION EXERCISES
    ✔ Most Important Metric: eCommerce
    ✔ Most Important Metric: Two-Sided Marketplace
    ✔ Most Important Metric: Mobile App
• METRICS: DIAGNOSE EXERCISES
    ✔ Shopping Cart Conversions
    ✔ Mobile App Ratings
    ✔ CRM Conversions
    ✔ Reddit Posts
• METRICS: PUTTING IT TOGETHER
    ✔ Your Favorite Google Product
    ✔ Drop in Hits
    ✔ Amazon Web Services Metrics in Sydney
    ✔ Amazon Operations’ Employee Performance
    ✔ Declining Users
    ✔ Engagement on Dropbox
    ✔ Support Metrics for Dropbox
    ✔ Success Metric for UberPool
    ✔ Metrics for Uber Pick-up
    ✔ Slow Download on Kindle
    ✔ Pinterest Metrics
    ✔ Rehabilitation in Irish Prisons
    ✔ Go-To-Market and Success
• HYPOTHETICAL: OPINION
    ✔ Creating Product Roadmaps
    ✔ Product Roadmap Best Practices
    ✔ Prioritizing Requests
    ✔ Good vs. Bad Product Managers
    ✔ Challenges for a PM
    ✔ Mobile vs. Desktop Design
    ✔ Product Management Interview Cook Book
    ✔ Emerging Technology
    ✔ Impact of Self-Driving Cars
    ✔ Favorite Android Apps
    ✔ Product Management Definition
    ✔ What Do You Bring
    ✔ What do you like about being a PM
    ✔ Challenges for a PM
    ✔ Handling Client Feedback
• HYPOTHETICAL: PROBLEM SOLVING
    ✔ Amazon and CEO of Lighting Company
    ✔ Kindles on Christmas
    ✔ Overstocked Books at Amazon
    ✔ Vendor Failure during Holiday Season
    ✔ Not Hitting a Deadline
    ✔ User Problems
    ✔ Kindle Date Slip
• STRATEGY: NEW MARKET ENTRY
    ✔ New Markets for Amazon
    ✔ Dropbox in a New Market
    ✔ Selling on Amazon
    ✔ Uber’s Ultra High-End Service
    ✔ Next Country for Amazon Expansion
    ✔ Google’s Cable TV Service
• STRATEGY: LAUNCH PLAN
    ✔ Expedia and Train Tickets
    ✔ Launching Uber in New City X
• STRATEGY: OTHER
    ✔ Cutting a Microsoft Product
    ✔ Defending a Microsoft Product
    ✔ Dropbox in US vs. EU
    ✔ Microsoft Product Strategy
    ✔ App for Apple TV
    ✔ Microsoft’s Threats
    ✔ Buying OfferUp
    ✔ iPhone Exclusive Partnership
• TECHNICAL
    ✔ Load Balancer for google.com
    ✔ Dictionary for Scrabble
    ✔ Product Management Interview Cook Book
    ✔ Statistical Frequency Analysis
    ✔ Google Search Service
    ✔ Bayesian vs. AI
    ✔ Reducing Bandwidth Consumption
    ✔ Racing 15 Horses
    ✔ Racing 16 Horses Instead
• TRADITIONAL
    ✔ Why Amazon
• BEHAVIORAL
    ✔ Most Difficult Interaction
    ✔ Helping a Customer
    ✔ Handling a Busy Situation
    ✔ Risk and Failure
    ✔ Overcoming an Obstacle
    ✔ Creating an Innovative Product
    ✔ Learning Outside of Work
    ✔ Diving Deep into Data
    ✔ Connected ROI
    ✔ Earning the Trust of a Group

Table of content

• THE STRUCTURAL ANALYSIS OF INDUSTRIES
    ✔ Structural Determinants of the Intensity of Competition
    ✔ Structural Analysis and Competitive Strategy
    ✔ Structural Analysis and lndustry Definition
• GENERIC COMPETITIVE STRATEGIES
    ✔ Three Generic Strategies
    ✔ Stuck in the Middle
    ✔ Risks of the Generic Strategies
• A FRAMEWORK FOR COMPETITOR ANALYSIS
    ✔ The Components of Competitor Analysis
    ✔ Putting the Four Components Together-The Competitor Response Profile
    ✔ Competitor Analysis and Industry Forecasting
    ✔ The Need for a Competitor Intelligence System
• MARKET SIGNALS
    ✔ Types of Market Signals
    ✔ The Use of History in Identifying Signals
    ✔ Can Attention to Market Signals Be a Distraction?
• COMPETITIVE MOVES
    ✔ lndustry Instability: The Likelihood of Competitive Warfare
    ✔ CompetitiveMoves
    ✔ Commitment
    ✔ Focal Points
    ✔ A Note on Information and Secrecy
• STRATEGY TOWARD BUYERS AND SUPPLIERS
    ✔ Buyer Selection
    ✔ Purchasing Strategy
• STRUCTURAL ANALYSIS WITHIN INDUSTRIES
    ✔ Dimensions of Competitive Strategy
    ✔ Strategic Groups
    ✔ Strategic Groups and a Firm’s Profitability
    ✔ Implications for Formulation of Strategy
    ✔ The Strategic Group Map as an Analytical Tool
• INDUSTRY EVOLUTION
    ✔ Basic Concepts in lndustry Evolution
    ✔ Evolutionary Processes
    ✔ Key Relationships in lndustry Evolution
• COMPETITIVE STRATEGY IN FRAGMENTED INDUSTRIES
    ✔ What Makes an lndustry Fragmented?
    ✔ Overcoming Fragmentation
    ✔ Coping with Fragmentation
    ✔ Potential Strategic Traps
    ✔ Formulating Strategy
• COMPETITIVE STRATEGY IN EMERGING INDUSTRIES
    ✔ The Structural Environment
    ✔ Problems Constraining lndustry Development
    ✔ Early and Late Markets
    ✔ Strategic Choices
    ✔ Techniques for Forecasting
    ✔ Which Emerging lndustries to Enter
• THE TRANSITION TO INDUSTRY MATURITY
    ✔ Industry Change during Transition
    ✔ Some Strategic Implications of Transition
    ✔ Strategic Pitfalls in Transition
    ✔ Organizational Implications of Maturity
    ✔ lndustry Transition and the General Manager
• COMPETITIVE STRATEGY IN DECLINING INDUSTRIES
    ✔ Structural Determinants of Competition in Decline
    ✔ Strategic Alternatives in Decline
    ✔ Choosing a Strategy for Decline
    ✔ Pitfalls in Decline
    ✔ Preparing for Decline
• COMPETITION IN GLOBAL INDUSTRIES
    ✔ Sources and Impediments to Global Competition
    ✔ Evolution to Global lndustries
    ✔ Competition in Global lndustries
    ✔ Strategic Alternatives in Global lndustries
    ✔ Trends Affecting Global Competition
• THE STRATEGIC ANALYSIS OF VERTICAL INTEGRATION 300
    ✔ Strategic Benefits and Costs of Vertical lntegration
    ✔ Particular Strategic Issues in Forward lntegration
    ✔ Particular Strategic Issues in Backward lntegration
    ✔ Long-Term Contracts and the Economics of Information
    ✔ Illusions in Vertical lntegration Decisions
• CAPACITY EXPANSION
    ✔ Elements of the Capacity Expansion Decision
    ✔ Causes of Overbuilding Capacity
    ✔ Preemptive Strategies
• ENTRY INTO NEW BUSINESSES
    ✔ Entry through Internal Development
    ✔ Entry through Acquisition
    ✔ Sequenced Entry

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